When you’re away

People go on holiday for all sorts of reasons, to relax, explore, and experience new cultures to name just a few. When You’re Away gives you hints and tips that will help you have a great time when you’re there.

In the unlikely event that something goes wrong when you are on holiday, for example your travel company or airline fails, political unrest erupts in your destination or a natural disaster happens, we're here to help.

ABTA can give you advice and up-to-the-minute information, whether it’s a cancelled flight, problem accommodation, resort health and safety – we’re only a click or phone call away.

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Excursions

For top tips on excursions when you're away.

See Excursions

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Travel alerts

Access the latest information that could affect your travel plans.

See all Travel Alerts

Consumer helpline

Consumer helpline

In the unlikely event you cannot find what you’re looking for, you can call us on 020 3117 0599.

This line is open from 10:00-16:00 Monday to Friday, excluding Bank Holidays.