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All Leisure Holidays has ceased trading
We regret that All Leisure Holidays Limited has ceased trading on Wednesday, 4 January 2017.
All Leisure Holidays Limited, trading as Swan Hellenic and Voyages of Discovery, was a Member of ABTA.
If you have booked a holiday with Swan Hellenic or Voyages of Discovery, all trips are now cancelled and your booking will not go ahead.
We need to provide you with some specific advice depending on the type of booking that you have made. It is very important that you closely follow this advice.
Information for customers who have booked through a travel agent
If you made your booking through an ABTA travel agent then you will need to contact your agent for advice and guidance.
Please do this before anything else.
Information for customers that booked directly with Swan Hellenic or Voyages of Discovery
Holidays that include a flight
If your holiday included a flight – you will have received an ATOL certificate at the time of booking, this would have been either posted to you, or emailed to you. Or if you booked your holiday in a travel agency, you would have had the ATOL certificate handed to you with your paperwork.
If this is the case, you need to contact the CAA directly. Please visit the CAA website for more information.
Other types of holidays/travel arrangements
If you have booked another type of holiday, including a UK departing cruise on the Swan Hellenic Minerva, and the Voyages of Discovery Voyager ships, you will need to make a claim to get your money back. This is because all future bookings have been cancelled and the holidays will not go ahead.
You can make a claim online.
Customers who require further information or help, should contact us on: 020 3758 8742.
Important information for customers who are currently overseas only
Any customers that are currently overseas will be repatriated to the UK. If you need any help or assistance please call us on: 020 3117 0553.
Please only call this number if you are currently overseas.
Whilst this news may be extremely upsetting for you, please be assured if your holiday is booked with All Leisure Holidays, including their Swan Hellenic or Voyages of Discovery brands, we are here to help you to navigate through the process of recovering your money and rebooking your travel arrangements through an ABTA Member.