Who we are

We’re ABTA. A trade association for UK travel agents, tour operators and the wider travel industry. For over 70 years we’ve helped our members run successful travel businesses, and provided travellers with advice, guidance and support.

Why we're here

We work closely with our members to help raise and maintain standards and build a more sustainable travel industry. Whether it’s for business, a holiday or to see family and friends, you can relax and enjoy your trip when you book with an ABTA member. 

How we help

We understand that every trip’s important, meaning you deserve great service, delivered by people you can trust. All ABTA members sign up to a code of conduct and commit to agreed service standards, accurate advertising and fair trading. 

When you need clear travel information, and accurate and impartial advice relating to your trip, we’re here for you. Our experts work with UK and overseas governments, and our members, to make sure that information is current and accurate.

And we’ll help you understand your level of financial protection, and what to do next, in the unlikely event that an ABTA member goes out of business. So whatever happens, when you book with an ABTA member, reliable advice comes as standard. 

This means that booking with our members gives you peace of mind. If something goes wrong with your booking with a current ABTA member, you can turn to ABTA. We can help resolve issues quickly and fairly with our complaints resolution process or, if necessary, our independent arbitration service. 

Together with our members, we help you Travel with confidence.