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This introductory level seminar will provide the latest advice on managing health and safety in the destinations you sell.
Attend to ensure that you are effectively identifying, reaching and keeping the luxury consumer.
Understand the common causes of cruise complaints and learn the crucial skills to deal with complaints effectively.
Practical guidance for travel companies based, or operating, in Scotland on the regulatory changes coming in 2018.
This seminar will provide you with an understanding of how to meet your legal duty of care and ensure you are GDPR compliant.
Learn how to capture, measure and store valuable insight about your customers.
Register now for comprehensive guidance on the opportunities and challenges of social media for travel.
Understand how to improve the inclusivity of the facilities, services and products you offer to customers with access needs.
Is your organisation prepared for the General Data Protection Regulation (GDPR)?
What do the new Package Travel Regulations mean for your travel agency business?
This event brings together tour operators and travel agents, in international hoteliers, suppliers and destinations.
A half-day workshop, part of ABTA's international health & safety conference, focusing on how to prevent and manage illness claims
Gain insights into the latest trends affecting the workplace and those that are shaping the workforce of the future.
This new seminar for 2018 will explore mergers and acquisition activity within the travel industry.
This seminar explores how you can drive business growth and improve brand loyalty by delivering excellent customer service.
ABTA's annual Travel Law Seminar returns from 22-23 May 2018. Register your place now.
Learn how to boost your brand and improve the performance of your marketing campaigns.
Develop you understanding of cyber enabled fraud and get practical advice to protect your business and customers against it.
This introductory level seminar will help to ensure your business is prepared for an exceptional or crisis situation.
Understand why solo travel is becoming more popular and learn how to capitalise on this growing trend.
Attend for practical and innovative guidance on how to implement sustainable approaches across your travel business.