Welcome to the ABTA Knowledge Zone where you will find all of ABTA’s online training tools. 

    The ABTA Knowledge Zone complements ABTA’s Conference and Events programme. From practical national conferences to in-depth regional seminars and interactive workshops, ABTA events are designed specifically for the travel industry. 

    Free training modules for ABTA Members and their staff:

    • Our ‘All About ABTA’ online training tool will teach you the basics about ABTA and what ABTA means for both you and your customers. The training has been designed to help you understand how ABTA helps customers to travel with confidence and how we provide support, advice and expertise to our Members. This tool is freely available to everyone. 
    • ABTA is supporting Members’ staff on how to talk to customers about the availability of Foreign & Commonwealth Office (FCO) travel advice, through new online training. The training has been developed in response to Members’ requests for support and guidance about how and when to raise the matter of FCO travel advice, and how to respond to difficult questions customers sometimes may have about their destination.

    Access the training through the Knowledge Zone and those successfully completing any of our online training courses will be eligible to download a certificate at the end of the course.