Monarch Holidays Ltd – ABTA V0531 – ATOL 2275
(Sales of flight inclusive packages and accommodation only)
We regret to inform you that Monarch Holidays Ltd has ceased trading.
Monarch Holidays Ltd was a Member of ABTA. We will need to give you some specific advice depending on the type of booking you had made with Monarch Holidays Ltd.
To enable us to help you and provide the most accurate information on what you will need to do please read the following information.
Package with flights included
If your booking included flights, then you will need to contact the Civil Aviation Authority as your booking should be protected under their ATOL scheme. For further advice on how to claim from ATOL please click here.
Your ATOL Certificate will say ’Package Sale’ in the bottom right hand corner.
‘Accommodation-only’ – this is when you have booked accommodation such as a hotel, villa or apartment on its own, with no other services (e.g. a flight).
If you have an ‘accommodation-only’ booking with Monarch Holidays Ltd you should be able to claim through your credit card company or bank if you paid by credit or debit card. Monarch Holidays Ltd is not obliged by law to protect its sales of accommodation-only bookings and did not protect these through ABTA. Your credit card company or bank may ask you for a referral letter from ABTA, so to help you with your claim, you can download a letter on the following links. If all or part of your payment was made using a credit card please click here, if you paid by debit card please click here.