What is holiday booking fraud?
Holiday booking fraud is when people hand over money only to discover the holiday, accommodation or flight they paid for doesn’t exist.
Fraudsters are conning unsuspecting holidaymakers and travellers out of millions of pounds each year or leaving them stranded with nowhere to stay through fake websites, false advertising, bogus phone calls and email scams.
The most common types of booking fraud are:
- Holiday Accommodation: Fraudsters are making full use of the internet to con holidaymakers by setting up fake websites, hacking into legitimate accounts and posting fake adverts on websites and social media.
- Airline tickets: Where a customer believes they are booking a flight and receives a fake ticket or pays for a ticket that never turns up.
- Sports and religious trips: A popular target for fraud due to limited availability of tickets and consequently higher prices. It is anticipated that in 2016, both the European Football Championships in France and the Olympics in Rio de Janeiro will attract fraudsters.
- Timeshares and holiday clubs: The sums involved with this form of fraud are particularly high with victims losing between£9,000 and £35,000 each in 2015.
Top tips to help avoid holiday booking fraud