Holidays and travel are very attractive to fraudsters and each year they steal millions of pounds from unsuspecting members of the public.

If you are one of these unlucky victims you will not only lose money, but if you can’t afford to rebook, you'll have the traumatic experience of not being able to take your holiday or visit loved ones.

We've developed some tips with the City of London Police and Get Safe Online to help you keep ahead of the crooks.

​1. Do your research: Don’t just rely on one review – do a thorough online search to ensure the company is credible. If they’re suspect, other people may well have posted their experiences warning people off.

​2. Look for the logo: Check whether the company is a member of a trade body such as ABTA. Members will be legitimate companies, operating to a strict code of conduct. Verify membership of the trade association online, you can do that through our Find a Member section.

​3. Stay safe online: Check the web address is legitimate and has not been altered by slight changes to a domain name – such as going from co.uk to org. This problem is particularly common when booking accommodation only.

​4. Pay safe: It is best to pay on credit card so that your purchase is protected. You should never pay directly into an owner's bank account; paying by direct bank transfer is like paying by cash and very difficult to get back.

5. Check the paperwork: All reputable companies have terms and conditions so beware of companies that don’t.

​6. Use your instincts: If something sounds too good to be true – it probably is. If something doesn’t feel right then question it.
For more information and advice on how to avoid the fraudsters, see our Campaign Zone, and make sure you get the holiday you think you've book.

More Information

For more information and advice on how to avoid the fraudsters, see our Campaign Zone, and make sure you get the holiday you think you've book.