When you book with an ABTA Member you can expect high service standards, fair terms of trading and accurate information. Our strict joining criteria for Members, code of conduct, customer helpline and complaints resolution scheme are all there to give you confidence and peace of mind when booking your travel arrangements.

Watch our video or download our leaflet to find out more about the full range of benefits of booking with an ABTA Member.

Financial protection

All package and flight-plus holidays sold by our Members in the UK are financially protected so that if your travel company fails, you’ll be able to continue your holiday as planned or get your money back. Many ABTA Members also offer additional financial protection, for example for flights or hotels on their own. You should always check what type of protection is in place if you are booking this type of service by asking your travel provider.

Check if a company is an ABTA Member: enter the company name or ABTA number below.

  • High service standards
  • Protection
  • Expertise
  • Complaints resolution

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Tui UK Limited


  • TYPE: Head Office
  • ABTA NUMBER: V5126
  • Address:

    Wigmore House, Wigmore Place, Wigmore Lane, Luton, United Kingdom, LU2 9TN

  • Telephone:

    02476 282828

  • Website:


  • ATOL:


  • Also trading as 2wentys, American Holidays, Crystal, Crystal Finest, Crystal Holidays, Crystal Ireland, Crystal Lakes & Mountains, Crystal Ski, Falcon Holidays, First Choice Holidays, First Choice Hypermarkets, First Choice Ski, First Choice Travel Shops, Flexiski, Freestyle, Just, Portland Holidays Direct, Sensatori, Simply Travel, Skideals, Skydeals, Skytours, Sovereign, Thomson, Thomson A la Carte, Thomson Airways, Thomson Al Fresco, Thomson Cities, Thomson Cruises, Thomson Freestyle, Thomson Gold, Thomson Holidays, Thomson Lakes and Mountains, Thomson Platinum, Thomson Ski, Thomson Skytours, Thomson Small & Friendly, Thomson Superfamily, Thomson Where Next?, TUI UK & Ireland, Where Next?, www.flexiski.com

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All the package and ‘Flight-Plus’ holidays sold by this company in the UK are covered by a scheme which provides for your financial protection in the event of company failure. Other services, e.g. accommodation only, flight only or holidays sold outside the UK, may not be protected under a scheme and you should check with the travel company.

A package holiday consists of a combination of at least two services from transport, accommodation, and other tourist services, sold at an inclusive price. A Flight-Plus holiday is a flight sold with accommodation and/or car hire as separate components within a day of each other.