News team

ABTA strongly welcomes the Government announcement last night in the House of Lords that it intends to ban cold-calling by claims management companies (CMCs). As part of our lobbying work around fake holiday sickness claims, we have been calling on the Government to introduce a ban, so this announcement is a significant and very welcome advance in the industry’s fight against fraudulent claims. ABTA has always held the view that it is wrong for companies to cold-call people and encourage them to make compensation claims that cannot be justified whether for whiplash or holiday sickness. We know that people dislike these calls and some are being encouraged to make false claims, often without realising that by doing so they are committing a crime which could have serious consequences. It is very encouraging to see this commitment from the Government and we look forward to its speedy implementation.